1. Do you offer worldwide shipping?
Yes, we ship worldwide. Shipping times vary depending on your location.
2. How long does shipping take?
Orders typically take 3-5 business days for delivery, depending on your location.
3. How can I track my order?
Once your order is shipped, you will receive a tracking number via email.
4. Can I cancel my order after placing it?
Orders can be canceled within 24 hours of placement. After that, processing begins, and cancellations may not be possible.
5. What if I receive the wrong or damaged item?
Contact our support team with your order details and photos, and we’ll arrange a replacement or refund.
6. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure payment methods.
7. Are my payment details secure?
Yes, we use encrypted and secure payment gateways to ensure your information is protected.
8. What is your return policy?
We offer a 30-day return policy for unused and unopened items.
9. How do I initiate a return?
Contact our support team with your order number, and we will guide you through the return process.
10. Do I have to pay for return shipping?
Yes, return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
11. How long does it take to process a refund?
Refunds are processed within 5-10 business days after receiving the returned item.
12. Are your products high quality?
Yes! We ensure high-quality standards and source from trusted suppliers.
13. Do you have a physical store?
No, we are an online-only store to keep costs low and pass savings to our customers.
14. How can I contact customer support?
You can reach us via email or the contact form on our website.
15. Do you restock sold-out items?
Yes, popular items are restocked regularly. Stay updated by subscribing to our newsletter.