Effective Date: March 1, 2025
At Rush Signal, customer satisfaction is our top priority. If you’re not happy with your purchase, we offer a 30-day refund policy under the conditions mentioned below.
1. Eligibility for Returns and Refund
You may request a refund or return if:
- The item is damaged, defective, or incorrect upon arrival.
- The item is unused, in original packaging, and returned within 30 days of delivery.
- Proof of purchase (order number or receipt) is provided.
2. Non-Refundable Items
❌ Personalized or customized products.
❌ Items purchased on sale or clearance.
❌ Used, washed, or altered items.
❌ Digital products (if applicable).
3. Refund Process
- Contact us at info@rushsignal.com within 30 days of receiving your order.
- Provide clear images of the product if it is damaged or incorrect.
- Once your return is approved, you will receive the return shipping details.
- After receiving and inspecting the item, we will process your refund within 5-10 business days.
4. Return Shipping
Customers are responsible for return shipping costs unless the product is defective or incorrect.
We recommend using a trackable shipping method to avoid lost packages.
5. Late or Missing Refunds
- If you haven’t received a refund within 10 business days, check with your bank.
- If the issue persists, contact us at info@rushsignal.com for assistance.
6. Contact Us
For any refund or return inquiries, reach out to:
Email: info@rushsignal.com
Phone: +01 234 56789
We appreciate your trust in Rush Signal and are here to ensure a hassle-free shopping experience!